Cookies Policy

We use cookies and related technologies (collectively referred to as “cookies”) to provide you with the services accessible through our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. This policy explains how we use cookies and similar technologies on our website.

We may update our Cookie Policy from time to time. Therefore, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Cookie Policy on this page.

Sunderland Culture Ltd is a Registered Charity, no 1184073. Company Limited by Guarantee in England and Wales No. 10098742. Registered Office National Glass Centre, Liberty Way, Sunderland, SR6 0GL. VAT Registration No 414220646 (“we”, “us”, and “our”).

What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive, and uniquely identifies your browser or device.

A cookie can be used to identify a user’s computer or internet enabled device to the website, or to other third party websites.

How long do cookies last?

The length of time a cookie will stay on your computer or mobile device varies depending on the function of that cookie. Session cookies typically stay on your device only while you are browsing. Persistent cookies stay on your device until they expire or are deleted. The lifespan of Persistant cookies are not all the same and depend on the specific cookie and its function.

What are first and third party cookies?

First party cookies are cookies that are set by the host domain (usually the website owner).

Third-party cookies may be placed on your device by someone providing a service for us. Some of our technology partners may drop similar technologies directly on the website. These third parties may collect information over time about your use of services provided by them facilitated through the website, as well as your online activities across other websites or online services accessed through them.

For example, when watching a video hosted on Youtube but embedded in our website, Youtube may set cookies through this service and know that you have watched that video.

For additional information about cookies, cookie notices and cookie consent, please contact us or go to:
ico.org.uk/for-the-public/online/cookies/

Do we use cookies?

Yes, like most websites and applications we use cookies to monitor traffic on our website.

We mainly use cookies and related information collection technologies to make our website operational and to improve our products. We automatically gather information whenever you visit, log in, or otherwise interact with our website, including when you receive electronic messages delivered via our website. We use cookies and related technologies for the following purposes:

• To authenticate you and secure our website: We use cookies to identify you, and monitor login and status data. This allows us to know, for example, whether you are logged in and from where. It also helps us to detect and stop fraud or potential fraud on our website.
• To remember your settings and preferences: We use cookies to recognise your browser or device and remember your preferences.
• To improve performance: We use cookies to improve the operation and presentation of our website and provide you with the best experience.
• To conduct analytics: help us to collect information about how you engage with our website by collecting and reporting information anonymously. We use analytics cookies to collect anonymous traffic data to help us analyse how users and visitors access and use our website, and for other analytics services relating to website activity and internet usage. This allows us to identify errors, learn how our services perform, and improve and develop our services over time.

Manage cookie preferences

You can update your cookie preferences at any time using the ‘Cookie Settings’ link in the footer of our website. You can also ‘reject all’ cookies in the cookie banner.

However, if you use your browser settings to block all cookies (including non essential cookies) you may not be able to access all or parts of our website.

Blocking cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You can access the “Help” function in your browser to find out more. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

You can get in touch with us using the following information:

By email at info@sunderlandculture.org.uk

By phone at 0191 515 5555

By post address to:
Sunderland Culture
C/O National Glass Centre
Liberty Way
Sunderland
SR6 0GL